Refund policy

Classes

Your seat can be transferred to another person or rescheduled to any future class date. There are no refunds on classes.

If you are more than 10 minutes late, you'll need to reschedule to another class date. Having to start over, wait or repeat material isn't fair to the instructor, and even more so to the other students.

If we have to cancel a class, we'll move your seat to another date of your choice.

To transfer or reschedule, call or text 203-586-1893 or email info@bluecordfirearms.com.

Private lessons

Your lesson can be rescheduled or transferred to another person. There are no refunds on private lessons.

To transfer or reschedule, call or text 203-586-1893 or email info@bluecordfirearms.com.

FFL transfer fees

A prepaid transfer fee can be refunded in full until you pick up your firearm. Transfer fees are refunded in full only, not in part. Once the transfer is complete, the fee is final.

Firearms, suppressors and ammunition

Firearm, suppressor and ammunition sales are final. Ammunition sales are final once the ammunition ships. Firearm and suppressor sales are final once the transfer to you is complete, at Blue Cord or at your dealer.

Check a firearm at your dealer before you complete the transfer. If it's damaged or isn't what you ordered, don't complete the transfer and contact us. We'll arrange its return and send a replacement or give you a full refund. After the transfer, a defect is covered by the manufacturer's warranty. An order that's cancelled before it ships is never charged: the hold on your card is released.

If your dealer can't complete the transfer to you, for example because the background check is denied or your state doesn't allow the item, your dealer's own transfer policy applies, including any fees it charges. We drop ship from our distributors, so contact your dealer first.

Accessories

Our shop items ship directly from our distributors, so returns go back to them, on their terms. Unopened accessories in their original packaging can be returned within 48 hours of delivery. Contact us first for a return number and the address to send it to; a package sent without one can't be accepted.

Once the return arrives, we refund the price of the item minus a 15% restocking fee. There's no fee when the item is defective, was damaged in shipping or isn't what you ordered. Once an accessory has been opened or used, a defect is covered by the manufacturer's warranty.

Gift cards

Gift cards don't expire and have no fees, so any balance stays on the card for next time. They can't be exchanged for cash, except where the law requires it.

Blue Cord Club

Memberships aren't refundable.

How refunds are paid

A refund goes back to the card you paid with, and usually shows up within 3 to 5 business days. Any part paid with a gift card goes back onto that gift card. Promo code discounts aren't paid out.

Questions

Call or text 203-586-1893, email info@bluecordfirearms.com or write to Blue Cord Firearms LLC, 160 Christian St., Oxford, CT 06478 (located inside the Alternative Heating Building).